Loll Designs Warranty

Loll Designs strives to build long-term relationships based on confidence and trust with our customers.  We sit beside, on top, and beneath the quality of our fine furniture and will make things right if you are not completely satisfied with your purchase. Loll Designs hereby guarantees that the piece will be of good quality and workmanship, free from faults and defects.

Loll warrants that all components will not fail, under normal use, for five years from the date of shipment on residential purchases. Loll will repair or, at its option, replace any defective component for a period of five years from the date of shipment. Such repair or replacement is the exclusive remedy available from Loll, and Loll is not responsible for damages of any kind in contract or in tort, including INCIDENTAL AND CONSEQUENTIAL DAMAGES resulting from any breach of warranty. EXCEPT FOR THE EXPRESS WARRANTIES DESCRIBED HEREIN, LOLL SPECIFICALLY DISCLAIMS AND EXCLUDES ANY AND ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO ITS GOODS AND SERVICES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. After five years from the date of shipment, Loll will replace any defective part, with the cost of the part, shipping and labor associated with any repair or replacement to be paid by the Original Purchaser. Proof of purchase by the Original Purchaser is necessary for all warranty claims.

Loll’s warranties shall not be enlarged in scope or extended in duration and no obligation or liability shall arise by Loll’s repair or replacement of any component or surface.  Repair or replacement of any component or surface is not warranted beyond the original warranty period of the original defective component or surface.

Repairs or replacements to any component or the surface required by normal wear, neglect, abuse, accident, vandalism, use of products for other than the intended purpose of casual furniture, and acts of nature or God are not warranted. Components that have been exposed and altered do fire or objects with temperatures above 120 degrees are not warranted. Components that have been altered ordisassembled are not warranted.

This warranty does not cover color change including fading due to weathering and sun exposure. Color matches on replacement parts are not guaranteed or warranted. Furniture that has been exposed to sun and weathering may have color and appearance changes.

Aluminum inserts and stainless steel hardware are warranted for the term of the Original Purchasers warranty, or five years for residential use. Hardware exposed to salt water conditions is not warranted.

Loll has the right to decline warranty coverage on furniture or other Loll products due to improper or unauthorized assembly.

This Warranty is void if repairs have been made or attempted by others not affiliated with or authorized by Loll. Loll has the right to decline reimbursement for labor, shipping, transportation, and assembly costs for warranty replacement or repairs.

Loll Outlet items are exempt from warranty coverage.

Abnormal use of Loll products voids the warranty.

To the extent permitted by Law, the parties hereby agree to waive any provision of Law that conflicts with any provision hereof or renders any provision hereof ineffective or unenforceable in any respect. If you have any other questions or needs pertaining to our warranty, please call us.